Warranty Policy

Category Limited Lifetime Warranty Three-year warranty Non-quality problem is not acceptable for refund
Sockets √    
Pneumatic Sockets     √
Wrenches and Spanners √    
Hex Key Wrench √    
Ratcheting Spanner and Ratchets   √  
Insulated Tools     √
Bit and Bit Sockets     √
Electrical Tools   √  
Hammers, Chisels & Levers     √
Cutting and Files     √
Screwdriver W/C Power Through √    
Pliers W/C Cutting Edge √    
Pliers With Cutting Edge     √
Measuring Tools     √
Manual Anti-Theft Wheel Sockets √    
Pullers     √
Mechanical Torque Wrenches   √  
Digital Torque Wrenches   √  
Pneumatic Tools   √  

Product Warranty Definition:

1. All products are above the DIN OR ANSI standard.
2. Limited lifetime warranty : BESITA offers free product replacement on next shipment, if breakage occurs under reasonable use. BESITA does not bear the cost of import duty, value-added tax and freight.
3. Three-year warranty: Under reasonable use, BESITA provides the vulnerable spare parts for free to repair within three years.
4. Non-quality problem is not acceptable for refund: These products normally with cutting, electrical, percussion and pneumatic function. Because there are too many variables, if not quality problem, BESITA does not provide returned service.

CONTACT US

Email: info@besita.com.hk
Website: www.besita.com.hk